Real feedback from homeowners across London and surrounding areas who trusted us with their window and door installations.
We replaced all windows in our Victorian terrace and the transformation is remarkable. The team arrived on time each day, protected our floors and furniture with dust sheets, and cleaned up thoroughly afterwards. The new double-glazed units have reduced our heating bills by roughly 30% over the winter months. Installation took three days as quoted, and they worked around our schedule when we needed to be home for deliveries. The fitters were polite, answered all our questions about maintenance, and even adjusted one window frame at no extra cost when we mentioned a slight draft two weeks later.
JW
James Wilson
Wandsworth, London
Excellent service from start to finish. The front door they installed looks stunning and feels very secure.
Good quality windows installed professionally. The quote was competitive compared to three other companies I contacted. Installation was scheduled for two days but ended up taking three due to some unexpected issues with the old frames, which was a bit inconvenient. However, they didn't charge extra for the additional time, and the final result is solid. Noise reduction from the street is noticeably better.
DP
David Patterson
Balham, London
I run a small business from home and needed patio doors that would let in natural light while maintaining privacy. The consultant understood exactly what I needed and suggested frosted glass panels for the lower section. The installation was completed in one day, and they managed to work around my client meetings. The doors operate smoothly, the locking mechanism feels robust, and the thermal insulation has made my office much more comfortable during cold mornings.
EC
Emma Clarke
Tooting, London
The installation quality is decent and the price was reasonable. Communication could have been better - I had to call twice to confirm the installation date. The windows themselves are fine and do the job, though I wish there had been more color options available. Overall, it met my expectations for the budget I had.
After getting quotes from five different companies, Hequri offered the best value without compromising on quality. The team replaced eight windows and two doors in our semi-detached house over four days. What impressed me most was their attention to detail - they noticed that one of our window sills was slightly rotted and repaired it at cost price before installing the new frame. The acoustic glass they recommended for the bedroom facing the main road has made an incredible difference to sleep quality.
RT
Rachel Thompson
Streatham, London
Very satisfied with the new bi-fold doors leading to our garden. The installation took slightly longer than estimated, but the end result is worth it. They open smoothly and have completely changed how we use our living space.
TC
Thomas Cooper
Wimbledon, London
Professional team who clearly know their craft. They installed triple-glazed windows throughout our property and the difference in temperature regulation is substantial. No more cold drafts in winter.
LB
Linda Baker
Clapham, London
The windows are good quality and were installed properly. My only concern was that the initial survey took longer to schedule than I expected, and I would have appreciated more regular updates during the manufacturing period. The actual installation day went smoothly, and the fitters were courteous. The windows function well and look neat, though the handles feel a bit lightweight compared to my previous ones.
We needed to replace our elderly mother's windows urgently before winter set in. The team prioritized our job and completed everything within a week of the initial consultation. They were particularly patient and considerate, explaining everything to her clearly and making sure she felt comfortable with the work being done. The new windows have made her flat much warmer and easier to heat, which has genuinely improved her quality of life. The after-sales service was equally impressive - they came back to demonstrate the tilt function again when she forgot how it worked.
AF
Anna Foster
Brixton, London
Solid work at a fair price. The composite front door they fitted is much more secure than our old wooden one, and the multi-point locking system gives us peace of mind. Would have been five stars but there was a small scratch on the door frame that they fixed the next day.
Outstanding experience from consultation to completion. The surveyor spent over an hour measuring and discussing options, never once making me feel rushed. When I was unsure about glass types, they brought samples to my house so I could see them in actual daylight. The installation crew arrived at 8am sharp, worked efficiently without cutting corners, and finished ahead of schedule. Six months on, the windows still look perfect and operate smoothly. The guarantee documentation was comprehensive and clearly explained.
JR
Jennifer Roberts
Putney, London
Brilliant job on our conservatory roof windows. The ventilation has improved dramatically and they installed automatic openers that work with our weather station.
BJ
Brian Jackson
Kingston upon Thames
Happy with the windows overall. The team was professional and the installation quality is high. My only minor complaint is that the cleanup could have been more thorough - I found some silicone residue on the sills that I had to remove myself. The windows themselves are excellent quality with proper certification, and the energy efficiency rating matches what was promised.
VW
Victoria White
Richmond, London
As a landlord managing multiple properties, I need reliable contractors who deliver consistent quality. This company has now completed installations at three of my rental properties in South London. Each time, they've worked within budget, met deadlines, and left tenants satisfied. The warranty coverage is comprehensive, which is important for rental properties. Their administrative side is equally efficient - invoices are clear, certificates are provided promptly, and they respond to queries within hours. I've already recommended them to two other landlords in my network.
GS
Graham Scott
Battersea, London